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INSPECTION PROCEDURE 13: There is Noise but No Reception for Both AM and FM or No Sound from AM, or No Sound from FM.
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STEP 1. Check the state of the antenna. Q: Is the mast antenna assembled?
YES:
Go to Step 2. 
NO:
Assemble the mast antenna. The radio should sound normally.
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STEP 2. Check to see if inspections are taking place is an area exposed to special electric fields. Q: Are inspections taking place under special electric field conditions (underground garage, inside a building, etc.)?
YES:
Go to Step 3.
NO:
Go to Step 4.
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STEP 3. Relocate and check.
Automatically receive in a good reception area that is not exposed to special electric fields.
Q: Is reception of the strongest radio frequency possible within the area?
YES:
There is no action to be taken.
NO:
Go to Step 4.
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Q: Did the sensitivity improve after tuning?
YES:
There is no action to be taken.
NO:
Go to Step 5.
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STEP 5. Check the connection of the antenna plug and the radio and tape or CD player. Q: Is the antenna plug thoroughly connected to the radio and tape or CD player?
YES:
Go to Step 6.
NO:
Thoroughly connect the antenna plug and the radio and tape or CD player. The radio should sound normally.
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STEP 6. Check by replacing the radio and tape or CD player. Q: Are operations normal when using another radio and tape or CD player?
YES:
Either repair or replace the radio and tape or CD player. The radio should sound normally.
NO:
Either repair or replace the antenna assembly. The radio should sound normally.
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